HOW TO MAKE A COMPLAINT
If you wish to register a complaint, please write to:
OPEN FINANCIAL SERVICES LTD
55 Abbey Street,
Accrington,
BB5 1EH
or by telephoning us on 01254351708 where we will try to resolve your concern at the earliest time possible.
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service. The Financial Ombudsman Service can be contacted as follows:
The Financial Ombudsman Service, Exchange Tower. London, E14 9SR
Telephone: 0300 1239123 or 0800 023 4567
Email: complaint.info@financial-ombudsman.org.uk
Website: www.financial-ombudsman.org.uk